Tim Suter, Director of Emergency Services

Office of Emergency Services Logo

The activities of the Office of Emergency Services and Homeland Security include the planning, coordination, and implementation of all Emergency Management and Homeland Security related activities for Roane County. The foundation for this authority is derived from Tennessee Code Annotated 58-2-101 through TCA 58-2-124, Emergency Management, as well as federal laws and regulations, Superfund Amendment and Reauthorization Act (SARA) Title III, and the Homeland Security Act.

The Office of Emergency Services is responsible for controlling the response to emergencies within their jurisdiction. TCA 58-2-110 requires counties to develop a county emergency management plan that is consistent with the Tennessee Emergency Management Plan and maintain an emergency management program to ensure an effective response and recovery.

Mission Statement:
To lessen the effects of a disaster on the lives and property of the people of Roane County through leadership, coordination, and support in the four phases of emergency management: mitigation, preparedness, response, and recovery.

Roane County created a Civil Defense Organization on July 2, 1957, with John C. Gower as the first director.
Currently, Tim Suter is the Director of the Office of Emergency Services.  The Director oversees a staff of five (5) full-time and one (1) volunteer staff member.  All Emergency Management staff receive training in emergency and disaster response through classroom instruction and full-scale exercises.

How Hyper-Reach Can Help

The Roane County Office of Emergency Service’s Emergency Information System. It is important that everyone put in their preferred means of communication, including text alerts. The purpose of this sign up page is that 911 data only includes landline numbers. Cell phones, emails and ‘special needs technology’, like TDD for the hearing impaired, are not included in the Accu-Reach data unless the individual involved signs up for messages from these other-than-landline sources.

There is a link to a sign-up page online specific for every user.

Please, follow the Hyper-Reach link below and sign up for relevant emergency information.


When you receive alerts from us via telephone, the Caller ID will show (865) 376-8107. Please add this number to your contact list.

However, if you signed up for text alerts, you may receive them from any of the following numbers:

  • 45332
  • 833-472-5378
  • 618-589-2255
  • 618-589-1337
  • 618-589-1351
  • 585-209-5563

Thank you for using Hyper-Reach.

Important Info

Administrative Offices:

Tim Suter, Director
Amanda Daugherty, Administrative Assistant

220 N. Third Street
Kingston, TN 37763

Phone: 865-717-4116
Fax: 865-717-0615

Fire/HazMat Operations:

Chuck Hiatt, Chief Operations Officer

Phone: 865-717-4236
Phone: 865-882-3005
Fax: 865-882-3004